TERMS AND CONDITIONS
Sale of Services

Breezy Home Services PTY LTD provides professional services to clients within Australia. Our services include, but are not limited to, general cleaning, deep cleaning, laundry, ironing, and other cleaning services as requested by the client.

The services will be paid for in full upon the completion of the service.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Intellectual Property

All content published and made available on our Site is the property of Breezy Home Services PTY LTD and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Accounts

When you create an account on our Site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and all personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Payments

We accept the following payment methods on our Site:
Credit Card; and Direct Debit.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Cancellation

Clients may cancel or reschedule services at any time up to 24 hours prior to the scheduled appointment without penalty. Cancellations or rescheduling requests received less than 24 hours prior to the scheduled appointment are subject to a $50 cancellation fee.

Use of Photos and Videos

Breezy Home Services may take photographs of the premises and areas subject to cleaning services for operational purposes. These purposes may include, but are not limited to, assessing the area before and after cleaning, quality control, training, and verification of services rendered. Breezy Home Services commits to ensuring that the privacy and rights of the clients are respected at all times. Photographs taken will be used solely for the operational purposes as stated and will not be published, shared, or used for any other purposes without the explicit consent of the client.

Non-Solicitation of Employees

During the term of this agreement and for a period of 6 months immediately following termination of this agreement, the Client agrees not to directly solicit or entice away (or attempt to solicit or entice away) any employee or contractor of Breezy Home Services PTY LTD engaged in the delivery of services to the Client. This includes but is not limited to, requesting such employees to perform cleaning or related services outside the scope of their employment with Breezy Home Services PTY LTD, whether for remuneration or not.

Consumer Protection Law

Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Data Handling

Breezy Home Services PTY LTD respects the privacy of our clients and handles personal information in accordance with applicable privacy laws. We collect and use personal information for the purpose of providing our services to clients, and may share personal information with our contractors or third-party service providers for this purpose. We take reasonable measures to protect personal information from unauthorized access or disclosure.

More information on our privacy policy and data handling can be found in our privacy policy

Further information about the handling of data can be found within our software vendors privacy policy

Indemnity

Except where prohibited by law, you indemnify and hold harmless Breezy Home Services PTY LTD and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our services or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Queensland.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Phone: 1300048124

Email: enquiries@breezyhomeservices.com.au

You can also contact us through the contact form available on our Site.

Effective Date: 4th day of May 2022